It has been awhile since I did my evaluation of this bike and I have gone through quite a bit with it over the years. Since Juiced Bikes has not updated the u350/u500 and probably never will, I want to discuss how the bike has served me as well as my thoughts on the concept and the future of this kind of bike
Just to recap, the u350/u500 (I will refer to the u500 from here on as they are the same bike with some extra bike goodies like 3-speed suspension and fenders being omitted in the u350) was a step-through cargo bike that stood out to me because of the slender frame, incredible carrying capacity, and massive battery. Over the first 8 months of owning it, everything was great. the front motor is an acquired taste and very…erratic. But once you get used to it, its a very fun experience and great for riders who do a lot of stopping, starting, and swift low speed turning (all things that you have to do riding through New York City). Being able to commute to work two days in a row without recharging is great as well. the back rack allows you to carry very large and heavy loads but doesn’t look like it because the bike is so small (by comparison, my Radwagon cannot fit in practically every elevator without standing upright, something the u500 has no issues with).
Then, some issues arise. The first issue that came up was the fact that my cruise control has stopped functioning reliability. It will sometimes not exit cruise control when pressing on my brakes. This is circumvented by twisting by throttle, but the fact that the bike does not detect brake pressure is annoying. Another issue I have with the u500 is the motor. the motor cable is 2 cables with an extender in the middle, and the extender is too damn long. Compounding the issue is the fact that the slim frame of the bike is a curse here as it is hard to route the various cables on the bike in a way that keeps them organized but also flexible enough to be able to bend if say, someone knocks the bike over and the handlebars twist on themselves. This is a concern for me since it has already broken the rubber outer layer of my extension cable, which means that I should be putting tape on it to protect it from water since I can’t remove the cable anymore.
Why can’t I remove the extension cable? cause it melted onto itself. This cable is so terrible, that the plastic part of the connectors melt onto each other since the motor is constantly being pumped max wattage from the battery and heats up pretty fast. This essentially means that an issue with the cable OR the motor now would mean I would need a new one. Since Juiced Bikes only has a couple of spare bikes left, this can spell the end (at least through juiced) of being able to repair the bike. Luckily, after the last motor died I didn’t use the bike for almost a year, so it does not have as many miles on the frame as it should.
Recently I purchased a new motor and cable to replace the old one and rode the bike for the first time In over a year. Coming from the very comfortable yet boring ride experience of the Radwagon, riding the u500 again was a breath of fresh air. I've jumped between both bikes often but usually, opt for the U500 unless I need the space to carry larger loads (or people) that I get with the Radwagon. I find it sad that Juiced bikes have essentially abandoned their unique platform to focus on the higher end (once upon the time, this was Juiced Bikes halo product) products as well as other electric fields such as skateboards and scooters. These sell more than cargo bikes but I find that the ODK platform was very versatile in what you can do with it. It also seems to have a lot of potential for modification in the future, which I will explore more once the original components die. Since this bike has essentially paid for itself with the thousands of miles it has racked up over the years, I would still say this is easily one of the best electric bikes I've owned for just normal use.
Since writing this Radpower bikes have come out with the RadRunner, which is essentially a u500 with shorter rack. Radpower took that utility bike frame and took it to the next level. The biggest plus of the RadRunner is not only the fact that it is incredibly cheap but has a TON of different accessories that you can kit out the bike to be something beastly. As my U500 was stolen from me, I am in the market again for a do-all bike and this bike (so long as too many corners weren’t cut to get the price down) seems to check all the boxes.